FAQ
In this section we answer the most frequently asked questions.
Do I have to pay for a deposit for my session?
Yes, this gives you the opportunity to lock in your audition taping appointment for that time.
Does your company offer full service?
Yes, we record, edit & provide the edited sessions to you via WeTransfer or Dropbox. We will upload to a 3rd party casting site for and additional fee and you will receive your TAPE by midnight.(unless your session is after 8pm.)
Do you accept cash?
Yes, we do accept cash and credit card but the deposit has to be paid via credit or debit card.
Will I be charge for a No Call/ No Show?
Will be charged $40 inconvenience fee and not be allowed to TAPE with us again until it is paid.
What if I’m running late?
We do not offer a grace period so please arrive on time. If you do arrive late we will be unable to extend your tape time as we have to have time to edit your TAPE.
If you arrive more than 10 min late for a 30 min session we reserve the right to cancel and charge full payment.
Can I Reschedule?
We will allow rescheduling up to 6 hours in advance. Use the change/ Cancel link in your booking confirmation email. Please do not call or email to reschedule as staff may be unable to answer due to filming.
